Hmmm... I don't see how they can do that as long as she was making the minimum payments required, and you said she was making more than that. They once took an ex's entire paycheck from his bank account, but he wasn't making the payments on his credit card like he was supposed to. You said she talked to her bank - has she talked to her credit card company? There may be discrepancy somewhere on her part or theirs.
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