Canadian Banks | Forums | Terms of Use

Welcome to the Canadian Financial Forums forums.

You are currently viewing our boards as a guest which gives you limited access to view most discussions and access our other features. By joining our free community you will have access to post topics, communicate privately with other members (PM), respond to polls, upload content and access many other special features. Registration is fast, simple and absolutely free so please, join our community today!

If you have any problems with the registration process or your account login, please contact contact us.

Go Back   Canadian Financial Forums > Canadian Financial Forums > Debt

Reply
 
Thread Tools Display Modes
  #1  
Old 08-26-2009, 12:10 AM
MollyGroove MollyGroove is offline
Junior Member
 
Join Date: Aug 2009
Posts: 8
Angry what to do with Bell and my now crappy credit

I had amazing credit until I got screwed hard core by Bell. I had a cell phone with them for 6 months and moved to Saskcatchewan where they don't have Bell. So I called Bell to cancel my contract, knowing I'd have to pay cancellation fees. However, they told me to get a phone with Sasktel, fax them my cellular agreement and they would waive the cancellation fees. So that is what I did. They continued to charge me monthly, unbeknownst to me, until finally they sent me to collections claiming I owed them $850. I can assure you, I do not owe them one penny. I have been arguing with Bell for over a year on it now. I have repeatedly faxed them the same piece of information they've asked for, but they keep claiming to have not gotten it (which is crap because I have the transaction records to prove they recieved them). They keep giving me the run around and have out-right blatantly lied to me. Meanwhile, the collection agency is still after me for the money and my credit has since been completely destroyed. I have no idea what I'm supposed to do now. Help!
Reply With Quote
  #2  
Old 08-27-2009, 02:39 PM
Steven Steven is offline
Senior Member
 
Join Date: Jul 2008
Posts: 139
Default

Quote:
Originally Posted by MollyGroove View Post
I had amazing credit until I got screwed hard core by Bell. I had a cell phone with them for 6 months and moved to Saskcatchewan where they don't have Bell. So I called Bell to cancel my contract, knowing I'd have to pay cancellation fees. However, they told me to get a phone with Sasktel, fax them my cellular agreement and they would waive the cancellation fees. So that is what I did. They continued to charge me monthly, unbeknownst to me, until finally they sent me to collections claiming I owed them $850. I can assure you, I do not owe them one penny. I have been arguing with Bell for over a year on it now. I have repeatedly faxed them the same piece of information they've asked for, but they keep claiming to have not gotten it (which is crap because I have the transaction records to prove they recieved them). They keep giving me the run around and have out-right blatantly lied to me. Meanwhile, the collection agency is still after me for the money and my credit has since been completely destroyed. I have no idea what I'm supposed to do now. Help!
I've heard pretty bad stories about Bell, but this is one of the worst. Whenever I talk to them (or Rogers or any other dishonest company with bad customer service) I ask for the employee name and case number just in case. I have a home phone with Bell, but I'll be canceling it as I cannot justify paying over $50 per month for a phone I very rarely use. I'll move my number to one of the VOIP phone companies and get much lower rate and will actually get more features than Bell offers.
Reply With Quote
  #3  
Old 08-28-2009, 03:07 PM
Canadian Canadian is offline
Senior Member
 
Join Date: Jun 2008
Posts: 415
Default

I've stopped being Bell customer long time ago. This is a company that has outlived its age.
__________________
Bear with me please
Reply With Quote
  #4  
Old 08-31-2009, 02:50 PM
Jason Jason is offline
Member
 
Join Date: Jul 2008
Posts: 64
Default

Bell is not that bad, if you are able to get a hold of a knowledgeable support person.
Reply With Quote
  #5  
Old 08-31-2009, 10:44 PM
MollyGroove MollyGroove is offline
Junior Member
 
Join Date: Aug 2009
Posts: 8
Default

Quote:
Originally Posted by Jason View Post
Bell is not that bad, if you are able to get a hold of a knowledgeable support person.
I've talked to so many people at Bell its not even funny. I've asked to talk to managers and they all tell me the same thing. "send us this information (the cellular agreement for Sasktel) and we will waive the charges." Which I have done, as I've said, repeatedly. And the sad thing is... my fiance went through basically the exact same thing with them that I did before we met. Bell is by far the worst company. I've had bad experiences with other companies before, but nothing that compares with this.
Reply With Quote
  #6  
Old 09-08-2009, 09:00 PM
trent trent is offline
Senior Member
 
Join Date: Jun 2008
Posts: 387
Default

Quote:
Originally Posted by Jason View Post
Bell is not that bad, if you are able to get a hold of a knowledgeable support person.
Bell is beyond bad! I'm cancelling my home phone, to take advantage of one of the cheap voip providers.
__________________
No debt
Reply With Quote
  #7  
Old 09-24-2009, 01:38 PM
sunshine sunshine is offline
Member
 
Join Date: Jun 2008
Posts: 62
Default

Quote:
Originally Posted by MollyGroove View Post
I've talked to so many people at Bell its not even funny. I've asked to talk to managers and they all tell me the same thing. "send us this information (the cellular agreement for Sasktel) and we will waive the charges." Which I have done, as I've said, repeatedly. And the sad thing is... my fiance went through basically the exact same thing with them that I did before we met. Bell is by far the worst company. I've had bad experiences with other companies before, but nothing that compares with this.
This is so frustrating! I hope you will get out of this mess soon. One of the things I've learned over the years is never to agree to preauthorized payment. Even if you cancel your contract they will still charge you. One of my friends had to cancel his credit card because they kept billing him every month...Bell or Rogers - the same thing...
__________________
sunny
Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT. The time now is 10:28 PM.


Powered by vBulletin® Version 3.8.8
Copyright ©2000 - 2017, vBulletin Solutions, Inc.