Canadian Banks | Forums | Terms of Use

Welcome to the Canadian Financial Forums forums.

You are currently viewing our boards as a guest which gives you limited access to view most discussions and access our other features. By joining our free community you will have access to post topics, communicate privately with other members (PM), respond to polls, upload content and access many other special features. Registration is fast, simple and absolutely free so please, join our community today!

If you have any problems with the registration process or your account login, please contact contact us.

Go Back   Canadian Financial Forums > Canadian Financial Forums > Credit Cards

Reply
 
Thread Tools Display Modes
  #1  
Old 08-19-2008, 03:47 PM
dreamy dreamy is offline
Member
 
Join Date: Jun 2008
Posts: 34
Default credit card billing error

I have made a purchase over the internet but they billed me 3 times instead of one. I called them and they said they need the credit card company fax number to fax them a letter to reverse the two charges. The credit card company told me the vendor has to reverse the charges. What should I do? I am so confused?
Reply With Quote
  #2  
Old 08-22-2008, 02:44 PM
heyjude heyjude is offline
Member
 
Join Date: Jul 2008
Posts: 38
Default

The credit card company is right. The vendor has to reverse the charges. Maybe the charges will automatically fall out. Call them in 2 days to check the status of your order and if they didn't refund the funds, tell them you will dispute the charges.
Reply With Quote
  #3  
Old 08-22-2008, 06:30 PM
Canadian Canadian is offline
Senior Member
 
Join Date: Jun 2008
Posts: 415
Default

Contact the vendor and ask them for a refund. If they refuse, or if they are slow to do the refund, then contact your credit card company and do a chargeback.
__________________
Bear with me please
Reply With Quote
  #4  
Old 08-22-2008, 07:01 PM
trent trent is offline
Senior Member
 
Join Date: Jun 2008
Posts: 387
Default

If the seller doesn't want to refund, then tell them that you'll be forced to do a chargeback and this will quickly change their tune .
__________________
No debt
Reply With Quote
  #5  
Old 08-25-2008, 04:29 PM
Steven Steven is offline
Senior Member
 
Join Date: Jul 2008
Posts: 139
Default

What happened? Did the seller refund the 2 additional charges?
Reply With Quote
  #6  
Old 12-05-2008, 04:12 PM
dreamy dreamy is offline
Member
 
Join Date: Jun 2008
Posts: 34
Default

Quote:
Originally Posted by Steven View Post
What happened? Did the seller refund the 2 additional charges?
Yes they did. It turned out that their system automatically refunded it because the billing was for the same amount 3 consecutive times...

Last edited by dreamy; 12-05-2008 at 04:15 PM.
Reply With Quote
  #7  
Old 12-08-2008, 05:12 PM
Jason Jason is offline
Member
 
Join Date: Jul 2008
Posts: 64
Default

It's good to hear that they refunded, the duplicated charges.
Reply With Quote
  #8  
Old 12-09-2008, 03:06 PM
bullish bullish is offline
Senior Member
 
Join Date: Jul 2008
Posts: 155
Default

I've had similar problem with my Visa credit card, and all it took was a quick call to TD Bank (they issued my Visa) and they cancelled the double billing.
Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT. The time now is 05:15 AM.


Powered by vBulletin® Version 3.8.8
Copyright ©2000 - 2017, vBulletin Solutions, Inc.